Manager of Human Resources, People and HR
Position:Manager of Human Resources, People and HR
Location: Los Angeles, CA
Reports to: Senior Director of People and HR
Fair Labor Standards Act Status: Exempt
Work Class: Classified or Certificated
Capacity:Full-Time
Salary Range: starting at $80,000
The mission of Citizens of the World Los Angeles (CWC LA) is to provide a socio-economically, culturally, and racially diverse community of students in Los Angeles with an intellectually challenging, experiential learning environment that develops each student's confidence, potential, and individual responsibility as citizens of the world. CWC LA schools develop students’ social and emotional skills to prepare them to become citizens of the world, and we promote academic rigor through a constructivist, project-based learning approach, to support and develop children’s natural intellectual curiosity. CWC LA enrolls a diverse student body that reflects the abundant diversity of the communities served by our schools.
On a grown path to serving more than 5,000 students in the coming years, CWC LA operates five charters:
o CWC Hollywood (TK-5th) operating since 2010.
o CWC Silver Lake (TK-8th) operating since 2012.
o CWC Mar Vista (TK-8th) operating since 2013.
o CWC West Valley (TK-4th) operating since 2020.
o CWC East Valley (TK-3rd) operating since 2021.
CWC LA has a Regional Support Office (RSO) that supports all CWC LA schools. We work with our network partners at Citizens of the World Charter Schools (CWCS), linking the schools in Los Angeles to CWC schools in other parts of the country.
Our core values are embraced by the entire community:
o Excellence: We demand lasting quality.
o Diversity: We are better and stronger because of our differences.
o Authenticity: We are our true selves in this work, and we are candid.
o Community: We care deeply about people. We share and build partnerships. We celebrate, laugh, and seek joy, even in the tough times.
o Change: We welcome the unknown, embracing the unexpected and new. We adapt to meet the ever-changing times. We find new ways.
Job Overview and Summary
The Manager of Human Resources (HR) is an experienced professional who embraces the central tenets of our mission – diversity, constructivism, and progressive education. The Manager of HR will ensure that employee services, policies, and programs serve the needs of over 450 employees across the Los Angeles region while developing new processes and systems that support staff. The Manager of HR will report to the Sr. Director of People and HR, and work closely with school- and regional-based staff. The ideal candidate is expected to work with all members of the CWC LA staff at various points in the school year. Therefore, the Manager of HR is a culture leader deeply grounded in our organizational core values and operating norms. They embrace change and are committed to providing all CWC LA employees with a rewarding staff experience. They leverage personal and organizational skills to manage diverse workstreams, many of which have significant compliance expectations. They operate with a commitment to excellent customer service and follow-through while balancing the various workstream elements of the role.
Key Responsibilities
The Manager of Human Resources job responsibilities include:
Payroll
· Manage and execute organizational bi-weekly payroll processing which entails reviewing and correcting timesheets, processing changes, issue retro payments and final checks as needed
· Review and approve all payroll registers
· Work with all SOMs and school Managers on payroll best practices, deadlines, system enhancements and accountability on payroll timesheet review and deadlines
· Paycom maintenance for all employee accruals, system updates and data integrity
Employee Lifecycle (onboarding and offboarding)
· Lead and manage all elements of new employee HR orientations, compliance and lifecycle (e.g., TB, live scan, I-9 verifications, HR training, CPR, Vector Trainings, etc.)
· Lead and execute all employee offboarding which entails exit interviews, final checks and exiting employees from all HRIS platforms
· Serve as the regional point person for HR, including (but not limited to) inquiries regarding employee requests and new hire training
· Partner with the People and HR team and other hiring managers to connect talent strategy with a seamless HR operation that ensures that programs, policies, and services meet staff needs and with all legal, government, and benefits reporting requirements
HR Compliance
· Ensure all CWC LA employees complete annual mandatory training (e.g., CPR, Vector Solutions, etc.)
· Train school operation team members on HR best practices and processes periodically with the support of the Sr. Director of People and HR
· Process all employee changes, ensuring changes are captured across all platforms and trackers
· Own and manage sections of the HR elements for all annual LAUSD oversight visits (ESSA Grids)
· Process all health and welfare invoices on behalf of the HR department
HRIS Systems
· Partner with the People and HR team to identify and implement systems (Paycom, Helios, etc.) to automate HR processes, increase employee self-service, and ensure accurate employee data and timely reports for payroll processing and state reporting
· Maintain and audit personnel information in the HRIS system and HR files to ensure timely and accurate processing of all employees
· Point person for all employee email setup and troubleshooting
· Manage the relationship with the Regional Data & Compliance team to ensure a clear data transition across systems
Other Duties
· Support the HR team during Open Enrollment to ensure compliance, enrollments, and payroll deductions are captured in the HRIS system
· Implement systems that align with the adherence of LAUSD, State, and Federal employment regulations
· Audit existing systems for efficiency and effectiveness and recommend systematic improvements (technology, process, etc.)
Competencies
View all systems and people work through an equity lens; is a champion of DEIB work and sees the connection between DEIB and its crucial role in People and HR.
Implements transparent and unbiased procedures to ensure fairness.
Uses data to shape strategies, assess DEIB impact, and adapt approaches.
Guarantees an equitable employee experience from start to the finish in the employee lifecycle.
Reviews and is proactive to ensure systems equity across the organization.
Promotes DEIB awareness and best practices across the organization through active advocacy and training.
Content knowledge and expertise: people and systems
Designs, maintains and implements org-wide systems, policies and procedures with the goal to streamline processes and eliminate redundancy.
Works closely with site leaders and teams to ensure a strong connection between the People and HR department and our school teams.
Strong understanding of California-based labor laws and a willingness to keep up to date with new and changing legislation.
Builds and maintains accurate and workable data systems that will ensure data integrity in the People and HR team.
Can easily step into employee relations issues, provide guidance and coaching, and can mentor teammates through people management, processes, and new policies.
Monitors recruitment trends and develop training to enhance team capabilities.
Fosters a culture of continuous improvement, learning, and adaptation within the People and HR team.
Strategic and systems-based thinker
Works effectively alongside multiple stakeholders to identify, analyze, and craft solutions to organizational challenges or issues.
Understand the importance of collaboration and communication in order to develop successful strategies
Has not only a willingness to, but an intentional commitment to explore and understand different perspectives in order to come up with creative and innovative solutions to multifaceted, intersectional problems.
Views all work through an equity-focused lens to ensure that perspectives, voices, and systems lend themselves to more informed and holistic identification of issues and solving of problems.
Able to nimbly move between high-level strategy and the details of the work to execute and contribute to big-picture vision setting related to talent acquisition work.
Developing and influencing others
Can motivate and inspire others through challenges and tension.
Adept at delegation, sideways management, and the process of resourcing staff to execute a shared vision or project.
Fosters a culture of collaboration and teamwork
Evidence of being able to impact change through leadership of others
Embodies our operating values
We operate with generosity of spirit. We assume the best. We strive to be empathetic and compassionate.
We operate with integrity. We align our beliefs with our actions. We don’t shoot elephants.
We operate with humility. We are respectful. We engage with an understanding that our experiences and perspectives are limited.
We operate with urgency and discipline. We know we can’t wait, yet we respect that change takes time, care, and thought.
We operate as learners. We encourage vulnerability, poising ourselves for development and growth.
We operate with curiosity. We ask, “How? Why? Why not?” When facing challenges, we self-manage by turning to wonder.
We operate with the utmost professionalism. We do what we say we are going to do when we say we are going to do it.
Actions are characterized by our operating values
Responsibility and self governance
Acknowledges and takes ownership of one's own actions
Takes responsibility for successes and failures
Understand the consequences of one's own actions
Make decisions based on the potential outcome
Follows through on commitments and proactively manages the expectations of stakeholders with whom they're working with
Seeks to improve results and learn from mistakes
Patient, clear, and resonant communicator and facilitator
Active and engaged listener. Adept at listening and responding to feedback and questions in a timely manner.
Able to synthesize and distill down/convey complex ideas to different constituents with clarity and accuracy
Track record of sharing their thoughts, opinions, and messages in a way that is easily understood by their audience, and they have the ability to get their point across in a way that is both engaging and convincing.
Knowledgeable and experienced in adult learning theory and best practices.
Asks questions/approaches conversations with curiosity. Aware of how their own identities impact or show up in spaces, and remain committed to engaging in identity work in order to understand situational authority, and how race, power, and privilege impact learning spaces.
Requirements and Qualifications
The ideal candidate will:
· Be passionate about CWC LA’s mission and impact on its students and communities
· Enjoy working in a fast-paced, collaborative environment that promotes autonomy, flexibility, and accountability
· Be professionally mature, humble, reflective, solution-oriented, and have the highest ethical standards
· Have best-in-class attention to detail, a high level of organization and efficiency, and the ability to multitask
· Be driven and take initiative to achieve outcomes and demonstrate a history of reaching goals;
· Be able to communicate verbally and in writing effectively with adults of varying professional experience
· Have a track record of building and developing high-performance systems
· Have demonstrated technical skills with Microsoft Office (Word, Excel) and managing data
· Have three (3) or more years of relevant professional experience
· Be proficient in communicating in Spanish, both orally and in writing (preferred)
Qualities
The ideal candidate will have:
- Understanding the diverse perspectives to cultivate collaborative and productive partnerships
- Belief and willingness to ensure that all students can learn and achieve at high levels
- Ability to handle confidential information discretely and professionally at all times
- Outstanding organizational skills and attention to detail
- A solid drive to surpass objectives and take initiative
Physical Requirements
● Must be able to communicate verbally and in writing effectively
● Approximately 50% of time is spent sitting, while frequently required to walk, stand and bend
● Occasionally required to stoop, kneel, crouch, or crawl
● Employees will be required to lift and/or move unassisted up to 25 pounds
● Sitting or standing for extended periods and manual dexterity to operate a computer and other various office equipment as needed
Equal Opportunity Employer
Citizens of the World Charter Schools (CWC) prohibits discrimination, harassment, intimidation, and bullying in educational programs, activities, or employment based on actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, parental, pregnancy, family or marital status, military status, immigration status or association with a person or a group with one or more of these actual or perceived characteristics. CWC requires that school personnel take immediate steps to intervene when safe to do so when he or she witnesses an act of discrimination, harassment, intimidation, or bullying. Questions or complaints of alleged discrimination, harassment, intimidation and bullying, equity or Title IX equity and compliance concerns should be directed to: CWC Talent and Human Resources Department at talent-hr@cwclosangeles.org